Acservicewala - Air Conditioning Expert At Your Door Step | Brand of Royal Cool Care

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FAQs

Frequently Asked Questions

If You’ve Got Questions. We’ve Got Answers!

Air conditioner

HVAC is short for Heating, Ventilation and Air Conditioning. HVAC is most often used to depict the whole heating and cooling system consisting of the duct work, air filters, humidification controls, and registers.

Go for AC servicing when cooling is not as per expectations or AC is not serviced for last 3 months. Regular servicing saves upto 25% on electricity bill and needless to say, it increases the age of your AC.

AC servicing take 20-45 minutes depending on the size of the AC whereas Installation/Dismantle/gas charging of AC may take 30-60 minutes. Time required to repair AC will depend upon the real issue/problem identified by our champs.

Regular filter replacement helps your heating and cooling system operate at peak levels and improves indoor air quality. It is important to change filters regularly to ensure proper air flow and to keep your home free from dust, allergens and germs. Depending on the type of filter you have, you may require weekly or monthly filter replacements. Your Acservicewala Experts service or installation technician will recommend the ideal filters and replacement schedules for your unit(s).

Installation of AC included the laying of pipe, installation of indoor unit brackets, installation of the outdoor unit, connecting the indoor and outdoor unit with piping and setting up electrical connections. During installation, there may be some requirement of other services/material which will be available at additional prices like pipes, gas charging, electrical wires, bracket, stands, conceal for piping, electrical switch etc.

Our prices include labor & transportation charges. Prices are fixed basis on type and size of the AC and are inclusive of all taxes.

A few quick tips:

  • Clean and replace your filters frequently.
  • Your system will  cool more evenly when the blower is in the “on” position. The blower provides constant air movement throughout the home, and allows for better filtration.
  • Install shades, drapes, shutters, or screens on windows that are exposed to extreme sunlight to keep room temperatures at moderate levels.

Bigger isn’t always better; its performance and efficiency that count. Before purchasing a replacement system you should always make sure your system is sized properly to match your needs and budget. Your Acservicewala Expert will thoroughly assess your home and comfort requirements to determine the proper size and make the appropriate recommendation.

Minimum visiting charges includes the inspection where our champ will understand your problem, find out the root cause and recommends the solution. However, after inspection, our champ will let you know the estimated time and charges for recommended solution. And you can decide whether you want us to go ahead with the service or not. However, the minimum charges will be applicable on a visit.

We just need your society permission to enter your premises and electricity & water connection to get going. Please provide all the necessary material to our champs for installation of AC or you can request our champs to arrange it for you.

We offer 7 days rework warranty on the installation and repair services. We do not offer any warranty on servicing and gas charging. If you have arranged any material from our champ, please ensure you take the material bill and warranty proof from champ directly. You may raise any concern to our customer contact center on +(91)-22-28997711 or +(91)-9820168303

According to studies created by the U.S. Environmental Protection Agency, exposure to air pollutants indoors can be 100 times higher than outdoors. Frequent dusting and vacuuming can help reduce the amount of dust and dust mites present in your home. However, not all airborne particles can be eliminated. Filtration devices can help eliminate particles that are too small to be caught by a vacuum. Some filtration devices include UV light units, air filters, energy recovery ventilators (ERVs), heat recovery ventilators (HRVs) and electronic air cleaners. A Home Health Report Card from Acservicewala will provide the information about which indoor air improvement devices are right for you. To receive a Home Health Report Card and personal air quality consultation Service Experts at +(91)-22-28997711 or +(91)-9820168303

Payment

Yes, we use a secured gateway for payment

Acservicewala accepts payments through CC/DD/NET BANKING/MOBILE WALLET AND CASH.Once you’ve decided which service to the book, just tap on the ‘book Now’ and you’ll be taken to the payment page.

All the payment option is a very convenient way to make payments.

Cancellation

Visit ‘www.acservicewala.com –> Log In –> and select the subscription which you want to cancel. Select ‘cancel’ option on which you need assistance and follow the instructions.

Once you’ve made a payment with the acservicewala.com or with our authorized centre, the cancellation and refund will be as per the policy of the acservicewala.com

Refund

Once you cancel your service, we will refund the amount to your account within 48 hours.

Refund process take up to 48 hrs

Please reach out to us at Support and select the option for which you need assistance.